Tips for Creating Inclusive Products and Services

Inclusive Design – A Human-Centred Approach

Inclusive design is a human-centred approach to the design of mainstream products and services that considers the full range of human diversity – ability, language, culture, gender, age and other forms of human difference. It’s about making products and services accessible to, and usable by, as many people as reasonably possible, without the need to create separate, specialised or segregated solutions.

The benefits are proven – research by the Centre for Inclusive Design (CfID) in partnership with Adobe and Microsoft shows that products and services designed with unique needs in mind can reach four times the number of intended consumers and have a positive impact on an organisation’s bottom line.

“Designing inclusively doesn’t mean you’re making one thing for all people. You’re designing a diversity of ways for everyone to participate in an experience with a sense of belonging.” (Microsoft Inclusive Design Toolkit)

*Read more at Australian Network on Disability’s online article.

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